Let’s Get You Moving with HeyMate
Need a ride, have a question, or want to partner with us? We’re here to help.
Whether you’re after a quick answer, want to report an issue, or are ready to apply as a driver, contacting HeyMate is simple. Our support team responds fast, so getting in touch with HeyMate means you’re never left waiting on the side of the road.
Get in touch
Contact HeyMate
We’re here to help — whether you’ve got a question about your ride, want to become a HeyMate driver, or just want to say g’day. Our support team is available 24/7.
Need to get in touch with HeyMate about a ride, a booking issue, or becoming a driver? Our support team is on hand to help every step of the way. For drivers keen to join the HeyMate crew, the same contact form below is the fastest way to apply — just let us know in your message and we’ll point you in the right direction.
Prefer to chat first? Reach out via WhatsApp or give us a call — whether it’s a quick question about how HeyMate works or you’re ready to start your first trip as a driver or passenger, we’re happy to walk you through it.
No matter how you reach us — phone, WhatsApp, email, or the form below — you'll be talking to a real person on the HeyMate team, not a bot. We read every message and aim to get back to you the same day.
Drop Us a Line
Fill in the form below and we’ll get back to you as soon as possible.